Shipping & Returns

We hope you are happy with your purchase from Signs for Success. If you are not fully satisfied, we will refund or exchange your materials provided they are returned to Signs for Success within 10 working days of receipt.

They must be returned in a saleable condition, in the original, undamaged packaging. If the product is not in a re-saleable condition, we reserve the right to refuse a refund.

In order to cancel your order, please return your course materials to Signs for Success at the address below, stating your name, address, student registration number and the reason for cancellation.

Return to:

Signs for Success
PO BOX 249
Twickenham
TW1 3WY

Please remember to get a free proof of postage certificate from the Post Office or send your parcel by Recorded Delivery. We may ask you to provide proof of the postage date if you returned materials are received at Signs for Success beyond the 10 day cancellation period.

We regret that we cannot be responsible for items which never reach us or are damaged in transit. Please note that Postage and Packaging charges and returns postage cannot be refunded.

If you have any questions then please contact our Signs for Success Services team directly on 020 8274 8027 or contact us and they will be able to assist.